Buy prints and greeting cards HERE!"Outsdoorn Babes"12" x 16" pastel© V.N.Ross — Buy prints and greeting cards HERE!
"Outsdoorn Babes"
12" x 16" pastel
© V.N.Ross

This is a great article that appeared in the LA Times recently. Favorite cheerleader sprain her ankle before the big game? Didn't get a hoped for promotion at work? Painted a DOG (not the hairy kind)?

I never seem to know what to say when someone else has their meltdown...this article gave me some good tips!

How not to say the wrong thing

(Illustration by Wes Bausmith / Los Angeles Times)

How not to say the wrong thing by Susan Silk and Barry Goldman, an insightful and important read.

It works in all kinds of crises – medical, legal, even existential. It's the 'Ring Theory' of kvetching. The first rule is comfort in, dump out. read entire article HERE

Susan Silk is a clinical psychologist. Barry Goldman is an arbitrator and mediator and the author of "The Science of Settlement: Ideas for Negotiators."